Set up Scan to Email use Office 365 (app password) for KONICA MINOLTA bizhub C224e

Instructions how to set up Office 365 email (application password) on the MFP KONICA MINOLTA bizhub C224e to send scanned documents to email. Possible problems when setting up a email record O365 and solving problems.

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Set up an Application Password

Follow these steps to set your Office 365 account app password:

  1. Sign in to www.office.com
  2. Open Security Information section
  3. Add login method, click Add Sing-In Method
  4. Choose an App password
  5. Set the application name (minimum 8 characters)
  6. Copy the automatically generated app password
How to create an Office 365 app password
Create an app password for your Office 365 account

✏️ Note: Keep this password in a safe place, it can no longer be shown.

MFP setup

Admin email setup

Open Konica Minolta settings:

  1. section System Settings
  2. section Machine Setting

To correctly send email from the MFP, you must specify the administrator’s email (Office 365), in the example: notification@mhelp.pro.

  • E-mail Address: notification@mhelp.pro
Konica Minolta bizhub C224e set administrator email
Enter the administrator’s email (required)

Set up email to send documents

Open Konica Minolta settings:

  1. section Network
  2. section E-mail Setting
  3. section E-mail TX (SMTP)

Set the following settings:

  • Scan to E-mail: ON
  • SMTP Server Address: smtp.office365.com
  • Use SSL/TLS: Start TLS
  • Port Number: 587
  • Authentication Setting, POP before SMTP: OFF
  • SMTP Authentication
    • User ID: email: notification@mhelp.pro
    • Password is changed: app_password
Set up Scan to Email use Office 365 (app password) for KONICA MINOLTA bizhub C224e
Correct Office 365 email settings on KONICA MINOLTA bizhub C224e for sending scanned documents

The settings specified here are enough to correctly connect the account.

Troubleshooting

Previously my MFP was using a third party email account, when I added the correct corporate email account settings (by entering the correct email settings) I started getting various errors on the MFP when trying to scan.

If you have specified the correct connection settings, but you receive a “server connection error”: 535, 553, 554, I recommend that you reset the network settings of the MFP:

  • section Maintenance
  • section Reset
  • section Network Setting Clear (Network Settings returned to factory defaults)
  • Click the Clear button

After reset the settings, I recommend using the Setup Wizard to connect your email account:

  • section Wizard
  • setting item TX Setting for scan documents
Email record setup wizard for sending documents from the Konica Minolta bizhub C224e MFP
Launching the Konica Minolta bizhub C224e Setup Wizard – Scan to Email

After the configuration was completed, the errors were corrected and sending scanned documents to corporate email is performed correctly.


🟢 How to set up Office 365 corporate email (using an application password) to send scanned documents from the KONICA MINOLTA bizhub C224e MFP was discussed in this article. I hope your Office 365 account setup was successful. However, if you encounter any problems while setting up, feel free to write in the comments. I will try to help.

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